Lantronix SecureBox SDS1101 Betriebsanweisung Seite 75

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11: Troubleshooting and Contact Information
SDS1101/2101 User Guide 75
Technical Support Europe, Middle East, and Africa
Phone: +33 (0) 1 39 30 41 72
Email:
eu_techsupp@lantronix.com or eu_support@lantronix.com
Firmware downloads, FAQs, and the most up-to-date documentation are available at:
www.lantronix.com/support
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number 
Lantronix model number
Lantronix MAC number
Software version (on the first screen shown when you Telnet to port 9999)
Description of the problem
Status of the unit when the problem occurred (please try to include information on
user and network activity at the time of the problem)
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